- Shipping & Returns
|If it's serious power, entertainment, and style you want in a laptop, the HP ENVY TouchSmart 15 won't disappoint. An Intel Core i7 processor and 8GB of memory give you incredibly fast speed and performance for everything you want to do. Beats Audio plays through four speakers and a subwoofer for some of the best-sounding, richest audio available on a PC. And with a flush glass touchscreen and silky soft-touch paint in natural silver, the TouchSmart 15 will definitely turn heads wherever you use it.|
* Delivery Time.
We need 1-2 days to process your order before shipping.There are two shipping methoed. Fast Delivery: The delivery time for US, European countries the delivery will take 3-5 days.Slow Delivery: The delivery time for US, European countries the delivery will take 10-15 days.
* Tracking information.
After we ship package, customer receive automatic email with tracking details.
* Lost Package Policy.
If a package did not arrive in 4 weeks after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.