- Shipping & Returns
iPad Pro delivers the ultimate iPad experience. The breakthrough M1 chip powers next-level performance and the Liquid Retina display is packed with advanced technologies. Cellular models can now take advantage of superfast 5G connectivity. The TrueDepth camera features a new 12MP Ultra Wide camera with Center Stage, keeping you perfectly framed on video calls. Magic Keyboard combines a comfortable typing experience with a trackpad. And Apple Pencil (2nd generation)¹ delivers precision whether you’re writing, drawing, or designing. iPad Pro pushes the limits of what you can do on iPad.
1 Apple Pencil (2nd generation), Magic Keyboard, and Smart Keyboard Folio sold separately. 2 Compared to previous generation iPad Pro. 3 Participating carriers and regions are subject to change. Refer to www.apple.com/ipad/cellular for details on carriers and countries that support this feature. 4 Some features not available in all regions. Refer to www.apple.com/ios/feature-availability for details. 5 Works on devices with a software keyboard added in the following languages: English, Chinese (Simplified), or Chinese (Traditional), Spanish, French, Portuguese, Italian, and German.
* Delivery Time.
We need 1-2 days to process your order before shipping.There are two shipping methoed. Fast Delivery: The delivery time for US, European countries the delivery will take 3-5 days.Slow Delivery: The delivery time for US, European countries the delivery will take 10-15 days.
* Tracking information.
After we ship package, customer receive automatic email with tracking details.
* Lost Package Policy.
If a package did not arrive in 4 weeks after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.